Questions business owners ask us

Managed IT services are an arrangement where an outside provider takes ongoing responsibility for your technology, including monitoring, maintenance, security, support and planning, for a recurring fee. You get the capability of a full IT department without having to hire one.

Pricing depends on the number of users and devices and the services you need. Simplistic IT Solutions charges a fixed monthly rate that is agreed on in advance, so your costs stay predictable. Call 972-829-3457 or request a free assessment for a quote tailored to your business.

Yes. Our office is in Lewisville, TX, and technicians provide onsite support throughout Dallas–Fort Worth, including Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, Carrollton and Denton County.

Yes. Many clients use us as co-managed IT. Your internal staff keep control of strategy and day-to-day priorities, and we provide monitoring tools, after-hours coverage, escalation support and project capacity.

Most businesses are fully onboarded within two to four weeks. We begin with an assessment, document your environment and deploy our monitoring and security tools, then take over support.

Yes. Small and mid-sized businesses are frequent targets because they often have valuable data but fewer defenses than large enterprises. Phishing, business email compromise and ransomware are the most common threats we see in DFW.

A risk assessment reviews your network, devices, user accounts, email security, backups and policies. You receive a written report that ranks the findings by risk and gives clear, prioritized recommendations.

Yes. Endpoints, firewalls and Microsoft 365 accounts are monitored around the clock, and threats are investigated and contained at any hour.

Yes. Insurers commonly require multi-factor authentication, endpoint detection and response, tested backups and security training. We put these controls in place and help you document them for your application.

Yes. Core security controls are built into every Simplistic IT managed services plan. Advanced services such as penetration testing and compliance support can be added as needed.

An IT consultant assesses your current technology, recommends improvements that match your goals and budget, and manages projects such as network upgrades, office moves and cloud migrations from planning through completion.

Yes. We coordinate internet service, cabling, Wi-Fi, phones, printers and workstation setup so your team can work normally on the first day in the new space.

No. IT consulting and project work are available on their own. Many project clients later choose managed IT services, but it is not required.

Projects are scoped and quoted in advance, with a fixed price or a clear estimate, so you know the cost before work begins.

Existing clients can call 972-829-3457, submit a ticket, or start a secure remote support session from our website. New businesses can call or book a time on our contact page to set up support.

Yes. We support Windows and macOS computers, along with iOS and Android mobile devices used for business.

Yes. Through our partnerships with Microsoft, Cisco, HP, Lenovo and Samsung we provide preferred pricing on hardware and software, and we deliver devices configured and ready to use.

We serve the entire Dallas–Fort Worth Metroplex, including Dallas, Fort Worth, Lewisville, Plano, Frisco, Irving, Arlington, Carrollton, Flower Mound, Coppell, Grapevine and Denton.